
What if a partnership doesn't work out?
Every partnership agreement includes clear exit mechanisms designed to protect both parties. These typically include performance expectations, buy-sell provisions, and first-right-of-refusal options. While our careful matching process has resulted in a 92% retention rate after the first year, we understand things can change. Our standardized templates provide clear pathways that don't disrupt operations if a transition becomes necessary. We also recommend including a reasonable lock-out period in partnership agreements, typically 2-3 years. This ensures operating partners are committed for the long-term rather than looking for quick returns.
What performance guarantees exist for Operating Partners in the contract?
We recommend including clear, measurable performance expectations in all partnership agreements. These typically include specific KPIs relevant to your business (sales targets, customer satisfaction, profitability metrics) with timeframes for achievement. While we don't believe in one-size-fits-all guarantees, our templates include performance-based provisions that protect your interests while motivating your operating partner to excel.
What if my Operating Partner leaves within a year?
Our partnership agreements include provisions specifically addressing early departures. These typically include extended notice periods, transition support requirements, and potential financial adjustments based on tenure. Additionally, if an operating partner leaves within the first year due to circumstances that could have been identified in our vetting process, we'll work with you to find a replacement partner for free.